Boston Market Restaurants: Manager was yelling at employees in front of cu...
A Boston Market Restaurants customer review by GetHuman user GetHuman-43436 from November 17th, 2017
Background on GetHuman-43436's case
GetHuman: GetHuman-43436 - can you tell our other Boston Market Restaurants customers when your case took place?
GetHuman-43436: Sure. It was evening, on November 11th.
GetHuman: Did you reach out to Boston Market Restaurants, and if so, how?
GetHuman: And which of these common Boston Market Restaurants customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-43436 a list of common Boston Market Restaurants problems)
GetHuman-43436: "Make a reservation" was why I was trying to call.
GetHuman-43436's review of Boston Market Restaurants customer service
GetHuman: So how would you sum up your experience for GetHuman's Boston Market Restaurants customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-43436: Manager was yelling at employees in front of customers. Then she sat down at a table and proceeded to eat a wholechicken. They got myorder wrong twice and when I complained they told me I could have a brownie for free. This Heather manager at the Boston Market in Wheaton is a disgusting, rude employee. I will never visit there again!!
GetHuman: Let's quantify your experience contacting Boston Market Restaurants. On a scale of 1 to 5, how easy is it go get help on a Boston Market Restaurants problem?
GetHuman-43436: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-43436: I'd give them a one out of five on communication.
GetHuman: And what about Boston Market Restaurants's ability to quickly and effectively address your problem?
GetHuman-43436: For that I would say five out of five.
GetHuman: And finally- any advice for other Boston Market Restaurants customers?
GetHuman-43436: Call them early in the day or late. Don't forget any personal or account information you might need for Boston Market Restaurants to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-43436 taken from his Boston Market Restaurants customer service problem that occurred on November 11th, 2017.