Boxee Box: Great call! The guy was very patient with my no...
A Boxee Box customer review by GetHuman user GetHuman-176017 from November 10th, 2017
Background on GetHuman-176017's case
GetHuman: GetHuman-176017 - can you tell our other Boxee Box customers when your case took place?
GetHuman-176017: Yeah. It was afternoon, on November 1st.
GetHuman: Did you reach out to Boxee Box, and if so, how?
GetHuman: And which of these common Boxee Box customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-176017 a list of common Boxee Box problems)
GetHuman-176017: "Technical support" was why I was trying to call.
GetHuman-176017's review of Boxee Box customer service
GetHuman: So how would you sum up your experience for GetHuman's Boxee Box customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-176017: Great call! The guy was very patient with my non-tech abilities and stayed on the line until I was sure that my problem had been resolved.
GetHuman: Let's quantify your experience contacting Boxee Box. On a scale of 1 to 5, how easy is it go get help on a Boxee Box problem?
GetHuman-176017: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-176017: I'd give them a five out of five on communication.
GetHuman: And what about Boxee Box's ability to quickly and effectively address your problem?
GetHuman-176017: For that I would say one out of five.
GetHuman: And finally- any advice for other Boxee Box customers?
GetHuman-176017: Call them early in the day or late. Don't forget any personal or account information you might need for Boxee Box to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-176017 taken from his Boxee Box customer service problem that occurred on November 1st, 2017.