Boxee Box: The guy who answered seemed to be in a super hu...
A Boxee Box customer review by GetHuman user GetHuman-168982 from November 12th, 2017
Background on GetHuman-168982's case
GetHuman: GetHuman-168982 - can you tell our other Boxee Box customers when your case took place?
GetHuman-168982: Yeah. It was afternoon, on November 6th.
GetHuman: Did you reach out to Boxee Box, and if so, how?
GetHuman: And which of these common Boxee Box customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-168982 a list of common Boxee Box problems)
GetHuman-168982: "Repairs" was why I was trying to call.
GetHuman-168982's review of Boxee Box customer service
GetHuman: So how would you sum up your experience for GetHuman's Boxee Box customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-168982: The guy who answered seemed to be in a super hurry to just get me off the line. I felt like I was bothering him and did not want to ask more questions, I will be calling back for more help. The number works great though!
GetHuman: Let's quantify your experience contacting Boxee Box. On a scale of 1 to 5, how easy is it go get help on a Boxee Box problem?
GetHuman-168982: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-168982: I'd give them a three out of five on communication.
GetHuman: And what about Boxee Box's ability to quickly and effectively address your problem?
GetHuman-168982: For that I would say four out of five.
GetHuman: And finally- any advice for other Boxee Box customers?
GetHuman-168982: Call them early in the day or late. Don't forget any personal or account information you might need for Boxee Box to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-168982 taken from his Boxee Box customer service problem that occurred on November 6th, 2017.