Breville USA: called twice with waite in excess of ** minutes...
A Breville USA customer review by GetHuman user ~kevin McGuire from November 14th, 2017
Background on ~kevin McGuire's case
GetHuman: ~kevin McGuire - can you tell our other Breville USA customers when your case took place?
~kevin McGuire: Yes I can. It was evening, on November 9th.
GetHuman: Did you reach out to Breville USA, and if so, how?
GetHuman: And which of these common Breville USA customer issues best describes the reason you wanted to talk to them?
(Shows ~kevin McGuire a list of common Breville USA problems)
~kevin McGuire: "Technical support" was why I was trying to call.
~kevin McGuire's review of Breville USA customer service
GetHuman: So how would you sum up your experience for GetHuman's Breville USA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kevin McGuire: called twice with waite in excess of ** minutes. Received broken replacement part.*will file complaint with BBB and consumer protection agency.
GetHuman: Let's quantify your experience contacting Breville USA. On a scale of 1 to 5, how easy is it go get help on a Breville USA problem?
~kevin McGuire: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kevin McGuire: I'd give them a five out of five on communication.
GetHuman: And what about Breville USA's ability to quickly and effectively address your problem?
~kevin McGuire: For that I would say five out of five.
GetHuman: And finally- any advice for other Breville USA customers?
~kevin McGuire: Call them early in the day or late. Don't forget any personal or account information you might need for Breville USA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kevin McGuire taken from his Breville USA customer service problem that occurred on November 9th, 2017.