British Airways - Executive Club: Late afternoon PDT was told by automated attend...
A British Airways - Executive Club customer review by GetHuman user ~Richard from November 22nd, 2017
Background on ~Richard's case
GetHuman: ~Richard - can you tell our other British Airways - Executive Club customers when your case took place?
~Richard: Yeah. It was morning, on November 21st.
GetHuman: Did you reach out to British Airways - Executive Club, and if so, how?
GetHuman: And which of these common British Airways - Executive Club customer issues best describes the reason you wanted to talk to them?
(Shows ~Richard a list of common British Airways - Executive Club problems)
~Richard: "Missing item" was why I was trying to call.
~Richard's review of British Airways - Executive Club customer service
GetHuman: So how would you sum up your experience for GetHuman's British Airways - Executive Club customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Richard: Late afternoon PDT was told by automated attendant would wait over an hour for connection. Next morning (PDT) * minutes!
GetHuman: Let's quantify your experience contacting British Airways - Executive Club. On a scale of 1 to 5, how easy is it go get help on a British Airways - Executive Club problem?
~Richard: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Richard: I'd give them a five out of five on communication.
GetHuman: And what about British Airways - Executive Club's ability to quickly and effectively address your problem?
~Richard: For that I would say five out of five.
GetHuman: And finally- any advice for other British Airways - Executive Club customers?
~Richard: Call them early in the day or late. Don't forget any personal or account information you might need for British Airways - Executive Club to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Richard taken from his British Airways - Executive Club customer service problem that occurred on November 21st, 2017.