Burger King was not what I expected everything...

A Burger King customer review by GetHuman user GetHuman-20208 from November 27th, 2017

Background on GetHuman-20208's case

GetHuman: GetHuman-20208 - can you tell our other Burger King customers when your case took place?
GetHuman-20208: Yup. It was late at night, on November 18th.
GetHuman: Did you reach out to Burger King, and if so, how?
GetHuman-20208: I used the 866-394-2493 number I found for on the GetHuman Burger King customer phone number page I was on: Burger King Customer Service Phone Number
GetHuman: And which of these common Burger King customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-20208 a list of common Burger King problems)
GetHuman-20208: "Cancel a reservation" was why I was trying to call.

GetHuman-20208's review of Burger King customer service

GetHuman: So how would you sum up your experience for GetHuman's Burger King customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-20208: Burger King was not what I expected everything about the service was poor the food wasn't too bad can say tho about the place it self not many clean tables food on most tables tables not clean floor dirty bins over flow worker cleaned one table went bk to serve customers saw her put a cloth down that she had just wiped table with didn't even go wash there hands just wiped them on her clothes n strated to serve customer very poor handling food over all I will not be going ever again I done eat Burger King but for a Chang though I would try it think again next time give me McDonald's any day at least you can sit down n it's always clean I. There but Burger King I give it zero dirty unpleasant place
GetHuman: Let's quantify your experience contacting Burger King. On a scale of 1 to 5, how easy is it go get help on a Burger King problem?
GetHuman-20208: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-20208: I'd give them a one out of five on communication.
GetHuman: And what about Burger King's ability to quickly and effectively address your problem?
GetHuman-20208: For that I would say two out of five.
GetHuman: And finally- any advice for other Burger King customers?
GetHuman-20208: Call them early in the day or late. Don't forget any personal or account information you might need for Burger King to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-20208 taken from his Burger King customer service problem that occurred on November 18th, 2017.

Burger King

1.35 of 5 stars | 112 reviews

GetHuman-20208's Burger King Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

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