Burger King: The worst fast food joint I have ever had to de...

A Burger King customer review by GetHuman user ~john sterrett from November 23rd, 2017

Background on ~john sterrett's case

GetHuman: ~john sterrett - can you tell our other Burger King customers when your case took place?
~john sterrett: Sure. It was morning, on November 21st.
GetHuman: Did you reach out to Burger King, and if so, how?
~john sterrett: I used the 866-394-2493 number I found for on the GetHuman Burger King customer phone number page I was on: Burger King Customer Service Phone Number
GetHuman: And which of these common Burger King customer issues best describes the reason you wanted to talk to them?
(Shows ~john sterrett a list of common Burger King problems)
~john sterrett: "Make a reservation" was why I was trying to call.

~john sterrett's review of Burger King customer service

GetHuman: So how would you sum up your experience for GetHuman's Burger King customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~john sterrett: The worst fast food joint I have ever had to deal with* no management skills what so ever in this place or company!
GetHuman: Let's quantify your experience contacting Burger King. On a scale of 1 to 5, how easy is it go get help on a Burger King problem?
~john sterrett: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~john sterrett: I'd give them a two out of five on communication.
GetHuman: And what about Burger King's ability to quickly and effectively address your problem?
~john sterrett: For that I would say one out of five.
GetHuman: And finally- any advice for other Burger King customers?
~john sterrett: Call them early in the day or late. Don't forget any personal or account information you might need for Burger King to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~john sterrett taken from his Burger King customer service problem that occurred on November 21st, 2017.

Burger King

1.35 of 5 stars | 112 reviews

~john sterrett's Burger King Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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