Burger King: wow havent been to BKs for a while(cause of we...
A Burger King customer review by GetHuman user ~los848 from November 16th, 2017
Background on ~los848's case
GetHuman: ~los848 - can you tell our other Burger King customers when your case took place?
~los848: Yes I can. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Burger King, and if so, how?
GetHuman: And which of these common Burger King customer issues best describes the reason you wanted to talk to them?
(Shows ~los848 a list of common Burger King problems)
~los848: "Overcharge/Strange charge" was why I was trying to contact.
~los848's review of Burger King customer service
GetHuman: So how would you sum up your experience for GetHuman's Burger King customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~los848: wow havent been to BKs for a while(cause of weight problems)....was looking foward to a whopper & BK fish my fave! had to wait for fish *mins .... the fish was over cooked and dry and what happen to the whopper its was bland and thin looked like whopper jr... not charbroiled fat whopper from before....will i go back dont think so... did i eat it yes i was hungery working all day in hot shop....wow
GetHuman: Let's quantify your experience contacting Burger King. On a scale of 1 to 5, how easy is it go get help on a Burger King problem?
~los848: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~los848: I'd give them a one out of five on communication.
GetHuman: And what about Burger King's ability to quickly and effectively address your problem?
~los848: For that I would say three out of five.
GetHuman: And finally- any advice for other Burger King customers?
~los848: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Burger King to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~los848 taken from his Burger King customer service problem that occurred on November 11th, 2017.