Burger King: The workers just stood around and watched the m...
A Burger King customer review by GetHuman user ~pissed in Florence from November 22nd, 2017
Background on ~pissed in Florence's case
GetHuman: ~pissed in Florence - can you tell our other Burger King customers when your case took place?
~pissed in Florence: Yup. It was late at night, on November 20th.
GetHuman: Did you reach out to Burger King, and if so, how?
GetHuman: And which of these common Burger King customer issues best describes the reason you wanted to talk to them?
(Shows ~pissed in Florence a list of common Burger King problems)
~pissed in Florence: "Cancel a reservation" was why I was trying to contact.
~pissed in Florence's review of Burger King customer service
GetHuman: So how would you sum up your experience for GetHuman's Burger King customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissed in Florence: The workers just stood around and watched the manager do everything. They argued w*manager. Took ** min and still got the order wrong. This was the *th time in a row I saw this.
GetHuman: Let's quantify your experience contacting Burger King. On a scale of 1 to 5, how easy is it go get help on a Burger King problem?
~pissed in Florence: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissed in Florence: I'd give them a three out of five on communication.
GetHuman: And what about Burger King's ability to quickly and effectively address your problem?
~pissed in Florence: For that I would say one out of five.
GetHuman: And finally- any advice for other Burger King customers?
~pissed in Florence: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Burger King to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pissed in Florence taken from his Burger King customer service problem that occurred on November 20th, 2017.