CIBC Visa (Canada): I was put through to the "insurance section" an...
A CIBC Visa (Canada) customer review by GetHuman user GetHuman-273184 from November 20th, 2017
Background on GetHuman-273184's case
GetHuman: GetHuman-273184 - can you tell our other CIBC Visa (Canada) customers when your case took place?
GetHuman-273184: Yes. It was afternoon, on November 15th.
GetHuman: Did you reach out to CIBC Visa (Canada), and if so, how?
GetHuman: And which of these common CIBC Visa (Canada) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-273184 a list of common CIBC Visa (Canada) problems)
GetHuman-273184: "Question" was why I was trying to call.
GetHuman-273184's review of CIBC Visa (Canada) customer service
GetHuman: So how would you sum up your experience for GetHuman's CIBC Visa (Canada) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-273184: I was put through to the "insurance section" and heard inane music for ** minutes with no answer until I hung up******
GetHuman: Let's quantify your experience contacting CIBC Visa (Canada). On a scale of 1 to 5, how easy is it go get help on a CIBC Visa (Canada) problem?
GetHuman-273184: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-273184: I'd give them a two out of five on communication.
GetHuman: And what about CIBC Visa (Canada)'s ability to quickly and effectively address your problem?
GetHuman-273184: For that I would say three out of five.
GetHuman: And finally- any advice for other CIBC Visa (Canada) customers?
GetHuman-273184: Call them early in the day or late. Don't forget any personal or account information you might need for CIBC Visa (Canada) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-273184 taken from his CIBC Visa (Canada) customer service problem that occurred on November 15th, 2017.