CIBC Visa (Canada): My mother who is ** just declared bankrupcy. So...

A CIBC Visa (Canada) customer review by GetHuman user GetHuman-234763 from November 6th, 2017

Background on GetHuman-234763's case

GetHuman: GetHuman-234763 - can you tell our other CIBC Visa (Canada) customers when your case took place?
GetHuman-234763: Yup. It was afternoon, on November 2nd.
GetHuman: Did you reach out to CIBC Visa (Canada), and if so, how?
GetHuman-234763: I used the 800-465-4653 number I found for on the GetHuman CIBC Visa (Canada) customer phone number page I was on: CIBC Visa (Canada) Customer Service Phone Number
GetHuman: And which of these common CIBC Visa (Canada) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-234763 a list of common CIBC Visa (Canada) problems)
GetHuman-234763: "Complaint" was why I was trying to call.

GetHuman-234763's review of CIBC Visa (Canada) customer service

GetHuman: So how would you sum up your experience for GetHuman's CIBC Visa (Canada) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-234763: My mother who is ** just declared bankrupcy. Someone from CIBC Canada financial called her to harass her about when she will be paying with a rude and intimidating tone of voice not letting her really talk. No need to say that the experience was very traumatising for her....
GetHuman: Let's quantify your experience contacting CIBC Visa (Canada). On a scale of 1 to 5, how easy is it go get help on a CIBC Visa (Canada) problem?
GetHuman-234763: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-234763: I'd give them a five out of five on communication.
GetHuman: And what about CIBC Visa (Canada)'s ability to quickly and effectively address your problem?
GetHuman-234763: For that I would say one out of five.
GetHuman: And finally- any advice for other CIBC Visa (Canada) customers?
GetHuman-234763: Call them early in the day or late. Don't forget any personal or account information you might need for CIBC Visa (Canada) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-234763 taken from his CIBC Visa (Canada) customer service problem that occurred on November 2nd, 2017.

CIBC Visa (Canada)

1.50 of 5 stars | 2 reviews

GetHuman-234763's CIBC Visa (Canada) Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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