CPL Retail Energy LP: I have spoken to * different people now and no...
A CPL Retail Energy LP customer review by GetHuman user ~seekingnewservice from November 13th, 2017
Background on ~seekingnewservice's case
GetHuman: ~seekingnewservice - can you tell our other CPL Retail Energy LP customers when your case took place?
~seekingnewservice: Yup. It was afternoon, on November 7th.
GetHuman: Did you reach out to CPL Retail Energy LP, and if so, how?
GetHuman: And which of these common CPL Retail Energy LP customer issues best describes the reason you wanted to talk to them?
(Shows ~seekingnewservice a list of common CPL Retail Energy LP problems)
~seekingnewservice: "Change appointment" was why I was trying to call.
~seekingnewservice's review of CPL Retail Energy LP customer service
GetHuman: So how would you sum up your experience for GetHuman's CPL Retail Energy LP customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~seekingnewservice: I have spoken to * different people now and no one can seem to connect my new service. Seems like I covered the globe talking with CPL personnel and most of the time it was difficult to understand their "english" or it sounded like they were talking from the bottom of a well! Each time I asked for their supervisor, they hung up on me!
GetHuman: Let's quantify your experience contacting CPL Retail Energy LP. On a scale of 1 to 5, how easy is it go get help on a CPL Retail Energy LP problem?
~seekingnewservice: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~seekingnewservice: I'd give them a two out of five on communication.
GetHuman: And what about CPL Retail Energy LP's ability to quickly and effectively address your problem?
~seekingnewservice: For that I would say five out of five.
GetHuman: And finally- any advice for other CPL Retail Energy LP customers?
~seekingnewservice: Call them early in the day or late. Don't forget any personal or account information you might need for CPL Retail Energy LP to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~seekingnewservice taken from his CPL Retail Energy LP customer service problem that occurred on November 7th, 2017.