CREDO Mobile: Customer service at CREDO has always been helpf...
A CREDO Mobile customer review by GetHuman user ~anon from November 17th, 2017
Background on ~anon's case
GetHuman: ~anon - can you tell our other CREDO Mobile customers when your case took place?
~anon: Sure. It was evening, on November 13th.
GetHuman: Did you reach out to CREDO Mobile, and if so, how?
GetHuman: And which of these common CREDO Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~anon a list of common CREDO Mobile problems)
~anon: "Update account information" was why I was trying to call.
~anon's review of CREDO Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's CREDO Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anon: Customer service at CREDO has always been helpful and friendly (and relatively quick) in my experience.
GetHuman: Let's quantify your experience contacting CREDO Mobile. On a scale of 1 to 5, how easy is it go get help on a CREDO Mobile problem?
~anon: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anon: I'd give them a one out of five on communication.
GetHuman: And what about CREDO Mobile's ability to quickly and effectively address your problem?
~anon: For that I would say two out of five.
GetHuman: And finally- any advice for other CREDO Mobile customers?
~anon: Call them early in the day or late. Don't forget any personal or account information you might need for CREDO Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anon taken from his CREDO Mobile customer service problem that occurred on November 13th, 2017.