CREDO Mobile: I've had the same broken phone issued * times...
A CREDO Mobile customer review by GetHuman user ~Burner from November 17th, 2017
Background on ~Burner's case
GetHuman: ~Burner - can you tell our other CREDO Mobile customers when your case took place?
~Burner: Sure. It was middle of the night, on November 8th.
GetHuman: Did you reach out to CREDO Mobile, and if so, how?
GetHuman: And which of these common CREDO Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Burner a list of common CREDO Mobile problems)
~Burner: "Complaint" was why I was trying to call.
~Burner's review of CREDO Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's CREDO Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Burner: I've had the same broken phone issued * times. They won't upgrade, and threatened to sue me if I dropped them. Not worth your time or money...
GetHuman: Let's quantify your experience contacting CREDO Mobile. On a scale of 1 to 5, how easy is it go get help on a CREDO Mobile problem?
~Burner: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Burner: I'd give them a four out of five on communication.
GetHuman: And what about CREDO Mobile's ability to quickly and effectively address your problem?
~Burner: For that I would say one out of five.
GetHuman: And finally- any advice for other CREDO Mobile customers?
~Burner: Call them early in the day or late. Don't forget any personal or account information you might need for CREDO Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Burner taken from his CREDO Mobile customer service problem that occurred on November 8th, 2017.