CVS Caremark: The worst customer service. Fernando, gloria, e...
A CVS Caremark customer review by GetHuman user ~Close to died from November 17th, 2017
Background on ~Close to died's case
GetHuman: ~Close to died - can you tell our other CVS Caremark customers when your case took place?
~Close to died: Yeah. It was afternoon, on November 7th.
GetHuman: Did you reach out to CVS Caremark, and if so, how?
GetHuman: And which of these common CVS Caremark customer issues best describes the reason you wanted to talk to them?
(Shows ~Close to died a list of common CVS Caremark problems)
~Close to died: "Complaint" was why I was trying to call.
~Close to died's review of CVS Caremark customer service
GetHuman: So how would you sum up your experience for GetHuman's CVS Caremark customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Close to died: The worst customer service. Fernando, gloria, etc, horrible. Raul c with * ***** said me that i responsable for the medication that i paid and its missed and i need to talk with the usps for it and the cvs caremark is not responsable for it. I will need to paid for it. Every * months you need to call and waste your time for the worst service of this cvs caremark. I prefer to paid a little more in other pharmacy that use it. I do not recommend this service
GetHuman: Let's quantify your experience contacting CVS Caremark. On a scale of 1 to 5, how easy is it go get help on a CVS Caremark problem?
~Close to died: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Close to died: I'd give them a three out of five on communication.
GetHuman: And what about CVS Caremark's ability to quickly and effectively address your problem?
~Close to died: For that I would say two out of five.
GetHuman: And finally- any advice for other CVS Caremark customers?
~Close to died: Call them early in the day or late. Don't forget any personal or account information you might need for CVS Caremark to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Close to died taken from his CVS Caremark customer service problem that occurred on November 7th, 2017.