CVS Caremark: About a recent receipt I have that's coming up...
A CVS Caremark customer review by GetHuman user GetHuman-bsposat from December 1st, 2017
Background on GetHuman-bsposat's case
GetHuman: GetHuman-bsposat - can you tell our other CVS Caremark customers when your case took place?
GetHuman-bsposat: Yes. It was afternoon, on November 26th.
GetHuman: Did you reach out to CVS Caremark, and if so, how?
GetHuman: And which of these common CVS Caremark customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-bsposat a list of common CVS Caremark problems)
GetHuman-bsposat: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-bsposat's review of CVS Caremark customer service
GetHuman: So how would you sum up your experience for GetHuman's CVS Caremark customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-bsposat: About a recent receipt I have that's coming up restricted when I tried to return a heating pad I paid cash for
GetHuman: Can you tell the rest of us a bit more from what happened on 11/26/17?
GetHuman-bsposat: I returned a few other items without issue now I'm returning the heating pad its **.** and the receipt won't go right manager said I'll do a money card..ummmm no. I paid cash and have a receipt that's not a week old. They're rather rude thus far as well
GetHuman: Let's quantify your experience contacting CVS Caremark. On a scale of 1 to 5, how easy is it go get help on a CVS Caremark problem?
GetHuman-bsposat: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-bsposat: I'd give them a three out of five on communication.
GetHuman: And what about CVS Caremark's ability to quickly and effectively address your problem?
GetHuman-bsposat: For that I would say five out of five.
GetHuman: And finally- any advice for other CVS Caremark customers?
GetHuman-bsposat: Call them early in the day or late. Don't forget any personal or account information you might need for CVS Caremark to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-bsposat taken from his CVS Caremark customer service problem that occurred on November 26th, 2017.