California Department of Motor Vehicles (DMV/RMV) - Mandatory Actions: I've called two dozen times. Never once have I...
A California Department of Motor Vehicles (DMV/RMV) - Mandatory Actions customer review by GetHuman user ~taxpayer from November 27th, 2017
Background on ~taxpayer's case
GetHuman: ~taxpayer - can you tell our other California Department of Motor Vehicles (DMV/RMV) - Mandatory Actions customers when your case took place?
~taxpayer: Yes. It was evening, on November 22nd.
GetHuman: Did you reach out to California Department of Motor Vehicles (DMV/RMV) - Mandatory Actions, and if so, how?
GetHuman: And which of these common California Department of Motor Vehicles (DMV/RMV) - Mandatory Actions customer issues best describes the reason you wanted to talk to them?
(Shows ~taxpayer a list of common California Department of Motor Vehicles (DMV/RMV) - Mandatory Actions problems)
~taxpayer: "File a report" was why I was trying to call.
~taxpayer's review of California Department of Motor Vehicles (DMV/RMV) - Mandatory Actions customer service
GetHuman: So how would you sum up your experience for GetHuman's California Department of Motor Vehicles (DMV/RMV) - Mandatory Actions customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~taxpayer: I've called two dozen times. Never once have I been able to talk to a person... after a message says they're experiencing high call volume, the system automatically hangs up! **Very poor.
GetHuman: Let's quantify your experience contacting California Department of Motor Vehicles (DMV/RMV) - Mandatory Actions. On a scale of 1 to 5, how easy is it go get help on a California Department of Motor Vehicles (DMV/RMV) - Mandatory Actions problem?
~taxpayer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~taxpayer: I'd give them a one out of five on communication.
GetHuman: And what about California Department of Motor Vehicles (DMV/RMV) - Mandatory Actions's ability to quickly and effectively address your problem?
~taxpayer: For that I would say two out of five.
GetHuman: And finally- any advice for other California Department of Motor Vehicles (DMV/RMV) - Mandatory Actions customers?
~taxpayer: Call them early in the day or late. Don't forget any personal or account information you might need for California Department of Motor Vehicles (DMV/RMV) - Mandatory Actions to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~taxpayer taken from his California Department of Motor Vehicles (DMV/RMV) - Mandatory Actions customer service problem that occurred on November 22nd, 2017.