California Department of Motor Vehicles (DMV/RMV): How do they not have a hold cue?? I called ** t...
A California Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user ~kmojo2 from November 23rd, 2017
Background on ~kmojo2's case
GetHuman: ~kmojo2 - can you tell our other California Department of Motor Vehicles (DMV/RMV) customers when your case took place?
~kmojo2: Yup. It was morning, on November 19th.
GetHuman: Did you reach out to California Department of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman: And which of these common California Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~kmojo2 a list of common California Department of Motor Vehicles (DMV/RMV) problems)
~kmojo2: "Complaint" was why I was trying to call.
~kmojo2's review of California Department of Motor Vehicles (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kmojo2: How do they not have a hold cue?? I called ** times and received a busy signal. Finally got through though. Be persistent. In the end, I got what I needed.
GetHuman: Let's quantify your experience contacting California Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a California Department of Motor Vehicles (DMV/RMV) problem?
~kmojo2: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kmojo2: I'd give them a one out of five on communication.
GetHuman: And what about California Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
~kmojo2: For that I would say four out of five.
GetHuman: And finally- any advice for other California Department of Motor Vehicles (DMV/RMV) customers?
~kmojo2: Call them early in the day or late. Don't forget any personal or account information you might need for California Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kmojo2 taken from his California Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 19th, 2017.