California Department of Motor Vehicles (DMV/RMV): The number is correct, BUT after less than one...
A California Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user GetHuman-110142 from November 13th, 2017
Background on GetHuman-110142's case
GetHuman: GetHuman-110142 - can you tell our other California Department of Motor Vehicles (DMV/RMV) customers when your case took place?
GetHuman-110142: Yeah. It was late at night, on November 3rd.
GetHuman: Did you reach out to California Department of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman: And which of these common California Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-110142 a list of common California Department of Motor Vehicles (DMV/RMV) problems)
GetHuman-110142: "Local services" was why I was trying to call.
GetHuman-110142's review of California Department of Motor Vehicles (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-110142: The number is correct, BUT after less than one minute on hold, there's a message that says they are experiencing a high volume of calls and suggest you call back later. Then the line disconnects.
GetHuman: Let's quantify your experience contacting California Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a California Department of Motor Vehicles (DMV/RMV) problem?
GetHuman-110142: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-110142: I'd give them a one out of five on communication.
GetHuman: And what about California Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
GetHuman-110142: For that I would say two out of five.
GetHuman: And finally- any advice for other California Department of Motor Vehicles (DMV/RMV) customers?
GetHuman-110142: Call them early in the day or late. Don't forget any personal or account information you might need for California Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-110142 taken from his California Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 3rd, 2017.