California Department of Motor Vehicles: * times out of ** when you try the "operator" o...
A California Department of Motor Vehicles customer review by GetHuman user ~Y|yukichigai from October 30th, 2017
Background on ~Y|yukichigai's case
GetHuman: ~Y|yukichigai - can you tell our other California Department of Motor Vehicles customers when your case took place?
~Y|yukichigai: Sure. It was late at night, on October 27th.
GetHuman: Did you reach out to California Department of Motor Vehicles, and if so, how?
GetHuman: And which of these common California Department of Motor Vehicles customer issues best describes the reason you wanted to talk to them?
(Shows ~Y|yukichigai a list of common California Department of Motor Vehicles problems)
~Y|yukichigai: "Local services" was why I was trying to call.
~Y|yukichigai's review of California Department of Motor Vehicles customer service
GetHuman: So how would you sum up your experience for GetHuman's California Department of Motor Vehicles customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Y|yukichigai: * times out of ** when you try the "operator" option you just get a recording that says a "DMV telephone technician is unavailable", and then redirects you back to the very first menu. Absolutely useless.
GetHuman: Let's quantify your experience contacting California Department of Motor Vehicles. On a scale of 1 to 5, how easy is it go get help on a California Department of Motor Vehicles problem?
~Y|yukichigai: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Y|yukichigai: I'd give them a five out of five on communication.
GetHuman: And what about California Department of Motor Vehicles's ability to quickly and effectively address your problem?
~Y|yukichigai: For that I would say four out of five.
GetHuman: And finally- any advice for other California Department of Motor Vehicles customers?
~Y|yukichigai: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for California Department of Motor Vehicles to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Y|yukichigai taken from his California Department of Motor Vehicles customer service problem that occurred on October 27th, 2017.