California Department of Motor Vehicles: I need to make an appointment to renew my drive...
A California Department of Motor Vehicles customer review by GetHuman user ~Sandra scher from November 16th, 2017
Background on ~Sandra scher's case
GetHuman: ~Sandra scher - can you tell our other California Department of Motor Vehicles customers when your case took place?
~Sandra scher: Sure. It was middle of the night, on November 15th.
GetHuman: Did you reach out to California Department of Motor Vehicles, and if so, how?
GetHuman: And which of these common California Department of Motor Vehicles customer issues best describes the reason you wanted to talk to them?
(Shows ~Sandra scher a list of common California Department of Motor Vehicles problems)
~Sandra scher: "File a report" was why I was trying to call.
~Sandra scher's review of California Department of Motor Vehicles customer service
GetHuman: So how would you sum up your experience for GetHuman's California Department of Motor Vehicles customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sandra scher: I need to make an appointment to renew my driver's license. I dialed ***-***-**** and received a voice message. I answered all the questions immediately and correctly, and yet I was redirected to start from the beginning five times. It was so frustrating. There must be something wrong with the recording element.
GetHuman: Let's quantify your experience contacting California Department of Motor Vehicles. On a scale of 1 to 5, how easy is it go get help on a California Department of Motor Vehicles problem?
~Sandra scher: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sandra scher: I'd give them a four out of five on communication.
GetHuman: And what about California Department of Motor Vehicles's ability to quickly and effectively address your problem?
~Sandra scher: For that I would say five out of five.
GetHuman: And finally- any advice for other California Department of Motor Vehicles customers?
~Sandra scher: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for California Department of Motor Vehicles to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sandra scher taken from his California Department of Motor Vehicles customer service problem that occurred on November 15th, 2017.