California Department of Motor Vehicles: This has happened twice on different days* I ge...
A California Department of Motor Vehicles customer review by GetHuman user ~Irritated driver from November 24th, 2017
Background on ~Irritated driver's case
GetHuman: ~Irritated driver - can you tell our other California Department of Motor Vehicles customers when your case took place?
~Irritated driver: Sure. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to California Department of Motor Vehicles, and if so, how?
GetHuman: And which of these common California Department of Motor Vehicles customer issues best describes the reason you wanted to talk to them?
(Shows ~Irritated driver a list of common California Department of Motor Vehicles problems)
~Irritated driver: "Complaint" was why I was trying to call.
~Irritated driver's review of California Department of Motor Vehicles customer service
GetHuman: So how would you sum up your experience for GetHuman's California Department of Motor Vehicles customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Irritated driver: This has happened twice on different days* I get the call back, press * to say I am the person who left the message and am ready* then the line goes dead and I never connect to a soul. just silence. And no attempt by DMV to call me back due to an incomplete call!
GetHuman: Let's quantify your experience contacting California Department of Motor Vehicles. On a scale of 1 to 5, how easy is it go get help on a California Department of Motor Vehicles problem?
~Irritated driver: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Irritated driver: I'd give them a three out of five on communication.
GetHuman: And what about California Department of Motor Vehicles's ability to quickly and effectively address your problem?
~Irritated driver: For that I would say five out of five.
GetHuman: And finally- any advice for other California Department of Motor Vehicles customers?
~Irritated driver: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for California Department of Motor Vehicles to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Irritated driver taken from his California Department of Motor Vehicles customer service problem that occurred on November 22nd, 2017.