Complaint for Canada Post
A Canada Post customer review by GetHuman user GetHuman-berrinsu from December 7th, 2017
Background on GetHuman-berrinsu's case
GetHuman: GetHuman-berrinsu - can you tell our other Canada Post customers when your case took place?
GetHuman-berrinsu: Sure. It was middle of the night, on December 2nd.
GetHuman: Did you reach out to Canada Post, and if so, how?
GetHuman: And which of these common Canada Post customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-berrinsu a list of common Canada Post problems)
GetHuman-berrinsu: "Cancel Account" was why I was trying to call.
GetHuman-berrinsu's review of Canada Post customer service
GetHuman: So how would you sum up your experience for GetHuman's Canada Post customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-berrinsu: Complaint for Canada Post
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman-berrinsu: Hi, I would like to file a complaint.*I work from home and was expecting * packages to be delivered today, and saw the canada post car. The lady delivering to us didn't even attempt to deliver the packages and stuck * delivery notices in our mailbox, no knocking, no carrying the packages or anything. *She parked in the next building and my husband went over with the delivery notices at her vehicle to get our packages. She nonchalantly said that it's great he came to pick up the packages. *Not attempting delivery is not okay. Our postcode is K*S *N*
GetHuman: Let's quantify your experience contacting Canada Post. On a scale of 1 to 5, how easy is it go get help on a Canada Post problem?
GetHuman-berrinsu: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-berrinsu: I'd give them a four out of five on communication.
GetHuman: And what about Canada Post's ability to quickly and effectively address your problem?
GetHuman-berrinsu: For that I would say one out of five.
GetHuman: And finally- any advice for other Canada Post customers?
GetHuman-berrinsu: Call them early in the day or late. Don't forget any personal or account information you might need for Canada Post to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-berrinsu taken from his Canada Post customer service problem that occurred on December 2nd, 2017.