Complaint for Canon.com
A Canon.com customer review by GetHuman user GetHuman-hookshot from December 9th, 2017
Background on GetHuman-hookshot's case
GetHuman: GetHuman-hookshot - can you tell our other Canon.com customers when your case took place?
GetHuman-hookshot: Yup. It was evening, on December 7th.
GetHuman: Did you reach out to Canon.com, and if so, how?
GetHuman: And which of these common Canon.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-hookshot a list of common Canon.com problems)
GetHuman-hookshot: "Complaint" was why I was trying to call.
GetHuman-hookshot's review of Canon.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Canon.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-hookshot: Complaint for Canon.com
GetHuman: Can you tell the rest of us a bit more from what happened on 12/07/17?
GetHuman-hookshot: I received a canon printer without any ink cartridges, it said on the box ink cartridges included, one black and one color, why didn't I get the ink cartridges
GetHuman: Let's quantify your experience contacting Canon.com. On a scale of 1 to 5, how easy is it go get help on a Canon.com problem?
GetHuman-hookshot: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-hookshot: I'd give them a three out of five on communication.
GetHuman: And what about Canon.com's ability to quickly and effectively address your problem?
GetHuman-hookshot: For that I would say five out of five.
GetHuman: And finally- any advice for other Canon.com customers?
GetHuman-hookshot: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Canon.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-hookshot taken from his Canon.com customer service problem that occurred on December 7th, 2017.
Canon.com
5.00 of 5 stars | 7 reviews
GetHuman-hookshot's Canon.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Canon.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Canon.com in any way.