Canon.com: INCORRECT INFO RE CONTACT TIMES FOR TELEPHONE...
A Canon.com customer review by GetHuman user ~JOHNEWHITEIII@YAHOO.COM from November 23rd, 2017
Background on ~JOHNEWHITEIII@YAHOO.COM's case
GetHuman: ~JOHNEWHITEIII@YAHOO.COM - can you tell our other Canon.com customers when your case took place?
~JOHNEWHITEIII@YAHOO.COM: Yup. It was evening, on November 20th.
GetHuman: Did you reach out to Canon.com, and if so, how?
GetHuman: And which of these common Canon.com customer issues best describes the reason you wanted to talk to them?
(Shows ~JOHNEWHITEIII@YAHOO.COM a list of common Canon.com problems)
~JOHNEWHITEIII@YAHOO.COM: "Warranty claim" was why I was trying to call.
~JOHNEWHITEIII@YAHOO.COM's review of Canon.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Canon.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JOHNEWHITEIII@YAHOO.COM: INCORRECT INFO RE CONTACT TIMES FOR TELEPHONE ( ***)***-****: NOT ****----CORRECT CONTACT TIMES* M-F,**AM -**PM .PREVAILING EASTERN TIME (SAME AS NEW YORK) TIME FOR (***)***-**** PHONE NUMBER.
GetHuman: Let's quantify your experience contacting Canon.com. On a scale of 1 to 5, how easy is it go get help on a Canon.com problem?
~JOHNEWHITEIII@YAHOO.COM: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JOHNEWHITEIII@YAHOO.COM: I'd give them a five out of five on communication.
GetHuman: And what about Canon.com's ability to quickly and effectively address your problem?
~JOHNEWHITEIII@YAHOO.COM: For that I would say five out of five.
GetHuman: And finally- any advice for other Canon.com customers?
~JOHNEWHITEIII@YAHOO.COM: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Canon.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JOHNEWHITEIII@YAHOO.COM taken from his Canon.com customer service problem that occurred on November 20th, 2017.
Canon.com
5.00 of 5 stars | 7 reviews
~JOHNEWHITEIII@YAHOO.COM's Canon.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Canon.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Canon.com in any way.