Canvaspeople.com: Emailed for two weeks without response then I f...
A Canvaspeople.com customer review by GetHuman user ~tellulah from November 19th, 2017
Background on ~tellulah's case
GetHuman: ~tellulah - can you tell our other Canvaspeople.com customers when your case took place?
~tellulah: Sure. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Canvaspeople.com, and if so, how?
GetHuman: And which of these common Canvaspeople.com customer issues best describes the reason you wanted to talk to them?
(Shows ~tellulah a list of common Canvaspeople.com problems)
~tellulah: "Warranty claim" was why I was trying to contact.
~tellulah's review of Canvaspeople.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Canvaspeople.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tellulah: Emailed for two weeks without response then I found this number. Got put on hold for * min. and then told via automated voice that my call would be returned. Never happened. I finally found them on facebook and asked for help. I was told that they would take care of it and someone would contact me. Still hasn't happened.
GetHuman: Let's quantify your experience contacting Canvaspeople.com. On a scale of 1 to 5, how easy is it go get help on a Canvaspeople.com problem?
~tellulah: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tellulah: I'd give them a one out of five on communication.
GetHuman: And what about Canvaspeople.com's ability to quickly and effectively address your problem?
~tellulah: For that I would say four out of five.
GetHuman: And finally- any advice for other Canvaspeople.com customers?
~tellulah: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Canvaspeople.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tellulah taken from his Canvaspeople.com customer service problem that occurred on November 10th, 2017.