Canvaspeople.com: I am writing this because I was put on hold for...

A Canvaspeople.com customer review by GetHuman user ~Kayla Parsons from November 19th, 2017

Background on ~Kayla Parsons's case

GetHuman: ~Kayla Parsons - can you tell our other Canvaspeople.com customers when your case took place?
~Kayla Parsons: Yes. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Canvaspeople.com, and if so, how?
~Kayla Parsons: I used a help page I found on the GetHuman Canvaspeople.com customer service contact info page: Contact Canvaspeople.com Customer Service
GetHuman: And which of these common Canvaspeople.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Kayla Parsons a list of common Canvaspeople.com problems)
~Kayla Parsons: "Make a purchase" was why I was trying to contact.

~Kayla Parsons's review of Canvaspeople.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Canvaspeople.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kayla Parsons: I am writing this because I was put on hold for close to **min and then they sent me to message, I did this * times. They charged my account and have sent me nothing for over a month.
GetHuman: Let's quantify your experience contacting Canvaspeople.com. On a scale of 1 to 5, how easy is it go get help on a Canvaspeople.com problem?
~Kayla Parsons: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kayla Parsons: I'd give them a one out of five on communication.
GetHuman: And what about Canvaspeople.com's ability to quickly and effectively address your problem?
~Kayla Parsons: For that I would say one out of five.
GetHuman: And finally- any advice for other Canvaspeople.com customers?
~Kayla Parsons: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Canvaspeople.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kayla Parsons taken from his Canvaspeople.com customer service problem that occurred on November 15th, 2017.

Canvaspeople.com

1.25 of 5 stars | 32 reviews

~Kayla Parsons's Canvaspeople.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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