Capital One: I received a capital one card with last shamble...
A Capital One customer review by GetHuman user GetHuman-summers4 from November 30th, 2017
Background on GetHuman-summers4's case
GetHuman: GetHuman-summers4 - can you tell our other Capital One customers when your case took place?
GetHuman-summers4: Yes I can. It was evening, on November 20th.
GetHuman: Did you reach out to Capital One, and if so, how?
GetHuman-summers4: I used the 877-383-4802 number I found for on the GetHuman Capital One customer phone number page I was on: Capital One Customer Service Phone Number
GetHuman: And which of these common Capital One customer issues best describes the reason you wanted to talk to them?
Shows GetHuman-summers4 a list of common Capital One problems
GetHuman-summers4: "Complaint" was why I was trying to call.
GetHuman-summers4's review of Capital One customer service
GetHuman: So how would you sum up your experience for GetHuman's Capital One customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-summers4: I received a capital one card with last shambles I end up closing my account because of it I
GetHuman: Can you tell the rest of us a bit more from what happened on 11/20/17?
GetHuman-summers4: I received card last name shambles I end closing my account because of I don't why I receive it I cut up and put in trash
GetHuman: Let's quantify your experience contacting Capital One. On a scale of 1 to 5, how easy is it go get help on a Capital One problem?
GetHuman-summers4: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-summers4: I'd give them a one out of five on communication.
GetHuman: And what about Capital One's ability to quickly and effectively address your problem?
GetHuman-summers4: For that I would say five out of five.
GetHuman: And finally- any advice for other Capital One customers?
GetHuman-summers4: Call them early in the day or late. Don't forget any personal or account information you might need for Capital One to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-summers4 taken from his Capital One customer service problem that occurred on November 20th, 2017.
2.55 of 5 stars | 140 reviewsCapital One ReviewsCapital One's Phone NumberAll Capital One contact infoGeneral Capital One customer service info
GetHuman-summers4's Capital One Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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