CardPool: never did get a response. I mailed in cards on...
A CardPool customer review by GetHuman user ~sueebee1 from November 20th, 2017
Background on ~sueebee1's case
GetHuman: ~sueebee1 - can you tell our other CardPool customers when your case took place?
~sueebee1: Yes. It was middle of the night, on November 17th.
GetHuman: Did you reach out to CardPool, and if so, how?
GetHuman: And which of these common CardPool customer issues best describes the reason you wanted to talk to them?
(Shows ~sueebee1 a list of common CardPool problems)
~sueebee1: "Buying Cards" was why I was trying to call.
~sueebee1's review of CardPool customer service
GetHuman: So how would you sum up your experience for GetHuman's CardPool customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sueebee1: never did get a response. I mailed in cards on the **th feb. and have not received payment. you said mail check in ** hrs of receiving cards, I would think you have them by now
GetHuman: Let's quantify your experience contacting CardPool. On a scale of 1 to 5, how easy is it go get help on a CardPool problem?
~sueebee1: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sueebee1: I'd give them a three out of five on communication.
GetHuman: And what about CardPool's ability to quickly and effectively address your problem?
~sueebee1: For that I would say one out of five.
GetHuman: And finally- any advice for other CardPool customers?
~sueebee1: Call them early in the day or late. Don't forget any personal or account information you might need for CardPool to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sueebee1 taken from his CardPool customer service problem that occurred on November 17th, 2017.