Caremark: Couldn't get a firm price for an RX. Got a ran...
A Caremark customer review by GetHuman user ~Tammy Lynn from November 8th, 2017
Background on ~Tammy Lynn's case
GetHuman: ~Tammy Lynn - can you tell our other Caremark customers when your case took place?
~Tammy Lynn: Yes. It was afternoon, on October 30th.
GetHuman: Did you reach out to Caremark, and if so, how?
GetHuman: And which of these common Caremark customer issues best describes the reason you wanted to talk to them?
(Shows ~Tammy Lynn a list of common Caremark problems)
~Tammy Lynn: "Returns" was why I was trying to call.
~Tammy Lynn's review of Caremark customer service
GetHuman: So how would you sum up your experience for GetHuman's Caremark customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tammy Lynn: Couldn't get a firm price for an RX. Got a range from $* to $** per bottle depending on how they "ran it". Cust. srevice rep. couldn't explain it. Had to get pharmacist on the line. They tried again to explain it. Prices on the web and from customer service were different than what my local CVS said it would cost. What a joke with this company. This is the third time I've had issues with them. Wish my insurance would use someone other than Caremark.
GetHuman: Let's quantify your experience contacting Caremark. On a scale of 1 to 5, how easy is it go get help on a Caremark problem?
~Tammy Lynn: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tammy Lynn: I'd give them a five out of five on communication.
GetHuman: And what about Caremark's ability to quickly and effectively address your problem?
~Tammy Lynn: For that I would say two out of five.
GetHuman: And finally- any advice for other Caremark customers?
~Tammy Lynn: Call them early in the day or late. Don't forget any personal or account information you might need for Caremark to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tammy Lynn taken from his Caremark customer service problem that occurred on October 30th, 2017.