Caremark: You can"t get through without extreme difficult...
A Caremark customer review by GetHuman user GetHuman-299179 from November 4th, 2017
Background on GetHuman-299179's case
GetHuman: GetHuman-299179 - can you tell our other Caremark customers when your case took place?
GetHuman-299179: Yes. It was middle of the night, on October 31st.
GetHuman: Did you reach out to Caremark, and if so, how?
GetHuman: And which of these common Caremark customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-299179 a list of common Caremark problems)
GetHuman-299179: "Returns" was why I was trying to call.
GetHuman-299179's review of Caremark customer service
GetHuman: So how would you sum up your experience for GetHuman's Caremark customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-299179: You can"t get through without extreme difficulty. I finally got someone and the line went dead. I had to start all over. When I finally got someone they were not helpful. I need my blood pressure medicine refill and I've been waiting almost a month. I hate trying to deal with these people.
GetHuman: Let's quantify your experience contacting Caremark. On a scale of 1 to 5, how easy is it go get help on a Caremark problem?
GetHuman-299179: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-299179: I'd give them a five out of five on communication.
GetHuman: And what about Caremark's ability to quickly and effectively address your problem?
GetHuman-299179: For that I would say two out of five.
GetHuman: And finally- any advice for other Caremark customers?
GetHuman-299179: Call them early in the day or late. Don't forget any personal or account information you might need for Caremark to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-299179 taken from his Caremark customer service problem that occurred on October 31st, 2017.