Carmike Cinemas, Inc.: Someone there thinks it is a good idea for you...
A Carmike Cinemas, Inc. customer review by GetHuman user ~Jackson Mich from November 19th, 2017
Background on ~Jackson Mich's case
GetHuman: ~Jackson Mich - can you tell our other Carmike Cinemas, Inc. customers when your case took place?
~Jackson Mich: Sure. It was morning, on November 13th.
GetHuman: Did you reach out to Carmike Cinemas, Inc., and if so, how?
GetHuman: And which of these common Carmike Cinemas, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Jackson Mich a list of common Carmike Cinemas, Inc. problems)
~Jackson Mich: "None of those really matches why I wanted to call Carmike Cinemas, Inc. that day." was why I was trying to call.
~Jackson Mich's review of Carmike Cinemas, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Carmike Cinemas, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jackson Mich: Someone there thinks it is a good idea for you to ask for your ticket at the concession stand, get your food*drink and then go on to the next person. Those who do not want food*drink are forced to stand behind those who do. No sign at ticket booth saying to even go to the concession stand. Also, the volume was way too loud. We asked that it be turned down to no avail. Had to cover our ears at loud parts. Huge spotlight left on. Had to go ask during previews that it be turned off. Bad experience. Will not return.
GetHuman: Let's quantify your experience contacting Carmike Cinemas, Inc.. On a scale of 1 to 5, how easy is it go get help on a Carmike Cinemas, Inc. problem?
~Jackson Mich: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jackson Mich: I'd give them a one out of five on communication.
GetHuman: And what about Carmike Cinemas, Inc.'s ability to quickly and effectively address your problem?
~Jackson Mich: For that I would say two out of five.
GetHuman: And finally- any advice for other Carmike Cinemas, Inc. customers?
~Jackson Mich: Call them early in the day or late. Don't forget any personal or account information you might need for Carmike Cinemas, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jackson Mich taken from his Carmike Cinemas, Inc. customer service problem that occurred on November 13th, 2017.