Carnival Cruise: they have not called me to let me know what the...
A Carnival Cruise customer review by GetHuman user ~rosalyntyner from November 26th, 2017
Background on ~rosalyntyner's case
GetHuman: ~rosalyntyner - can you tell our other Carnival Cruise customers when your case took place?
~rosalyntyner: Yeah. It was afternoon, on November 20th.
GetHuman: Did you reach out to Carnival Cruise, and if so, how?
GetHuman: And which of these common Carnival Cruise customer issues best describes the reason you wanted to talk to them?
(Shows ~rosalyntyner a list of common Carnival Cruise problems)
~rosalyntyner: "Change booking" was why I was trying to call.
~rosalyntyner's review of Carnival Cruise customer service
GetHuman: So how would you sum up your experience for GetHuman's Carnival Cruise customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rosalyntyner: they have not called me to let me know what thet are doing about Alex stealing my money entended for my ship card yet Serriff is notified already and I will be filing charges if I dont hear anything soon
GetHuman: Let's quantify your experience contacting Carnival Cruise. On a scale of 1 to 5, how easy is it go get help on a Carnival Cruise problem?
~rosalyntyner: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rosalyntyner: I'd give them a five out of five on communication.
GetHuman: And what about Carnival Cruise's ability to quickly and effectively address your problem?
~rosalyntyner: For that I would say five out of five.
GetHuman: And finally- any advice for other Carnival Cruise customers?
~rosalyntyner: Call them early in the day or late. Don't forget any personal or account information you might need for Carnival Cruise to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rosalyntyner taken from his Carnival Cruise customer service problem that occurred on November 20th, 2017.