Casio: The representative was excellent, smart and sol...
A Casio customer review by GetHuman user ~lpglaw from November 23rd, 2017
Background on ~lpglaw's case
GetHuman: ~lpglaw - can you tell our other Casio customers when your case took place?
~lpglaw: Yup. It was afternoon, on November 18th.
GetHuman: Did you reach out to Casio, and if so, how?
GetHuman: And which of these common Casio customer issues best describes the reason you wanted to talk to them?
(Shows ~lpglaw a list of common Casio problems)
~lpglaw: "Technical support" was why I was trying to call.
~lpglaw's review of Casio customer service
GetHuman: So how would you sum up your experience for GetHuman's Casio customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lpglaw: The representative was excellent, smart and solved the problem. Thanks Great watch which I have had for many years
GetHuman: Let's quantify your experience contacting Casio. On a scale of 1 to 5, how easy is it go get help on a Casio problem?
~lpglaw: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lpglaw: I'd give them a five out of five on communication.
GetHuman: And what about Casio's ability to quickly and effectively address your problem?
~lpglaw: For that I would say one out of five.
GetHuman: And finally- any advice for other Casio customers?
~lpglaw: Call them early in the day or late. Don't forget any personal or account information you might need for Casio to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lpglaw taken from his Casio customer service problem that occurred on November 18th, 2017.