Casio: Waited ** minutes on the phone as a recording r...
A Casio customer review by GetHuman user ~bob cook from November 17th, 2017
Background on ~bob cook 's case
GetHuman: ~bob cook - can you tell our other Casio customers when your case took place?
~bob cook : Yes. It was afternoon, on November 14th.
GetHuman: Did you reach out to Casio, and if so, how?
GetHuman: And which of these common Casio customer issues best describes the reason you wanted to talk to them?
(Shows ~bob cook a list of common Casio problems)
~bob cook : "Complaint" was why I was trying to call.
~bob cook 's review of Casio customer service
GetHuman: So how would you sum up your experience for GetHuman's Casio customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bob cook : Waited ** minutes on the phone as a recording ran over and over telling me how important I was. Don't think so!!
GetHuman: Let's quantify your experience contacting Casio. On a scale of 1 to 5, how easy is it go get help on a Casio problem?
~bob cook : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bob cook : I'd give them a three out of five on communication.
GetHuman: And what about Casio's ability to quickly and effectively address your problem?
~bob cook : For that I would say five out of five.
GetHuman: And finally- any advice for other Casio customers?
~bob cook : Call them early in the day or late. Don't forget any personal or account information you might need for Casio to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bob cook taken from his Casio customer service problem that occurred on November 14th, 2017.