Cenlar turn their internet off after * pm and s...
A Cenlar customer review by GetHuman user ~Unique Angel from November 26th, 2017
Background on ~Unique Angel's case
GetHuman: ~Unique Angel - can you tell our other Cenlar customers when your case took place?
~Unique Angel: Yeah. It was middle of the night, on November 25th.
GetHuman: Did you reach out to Cenlar, and if so, how?
GetHuman: And which of these common Cenlar customer issues best describes the reason you wanted to talk to them?
(Shows ~Unique Angel a list of common Cenlar problems)
~Unique Angel: "Request a loan" was why I was trying to call.
~Unique Angel's review of Cenlar customer service
GetHuman: So how would you sum up your experience for GetHuman's Cenlar customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Unique Angel: Cenlar turn their internet off after * pm and say the site is under construction so a person will be lake making their payment.
GetHuman: Let's quantify your experience contacting Cenlar. On a scale of 1 to 5, how easy is it go get help on a Cenlar problem?
~Unique Angel: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Unique Angel: I'd give them a five out of five on communication.
GetHuman: And what about Cenlar's ability to quickly and effectively address your problem?
~Unique Angel: For that I would say three out of five.
GetHuman: And finally- any advice for other Cenlar customers?
~Unique Angel: Call them early in the day or late. Don't forget any personal or account information you might need for Cenlar to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Unique Angel taken from his Cenlar customer service problem that occurred on November 25th, 2017.