Centers for Medicare & Medicaid: I actually got to speak to a human. Unfortunat...
A Centers for Medicare & Medicaid customer review by GetHuman user ~Myke from November 24th, 2017
Background on ~Myke's case
GetHuman: ~Myke - can you tell our other Centers for Medicare & Medicaid customers when your case took place?
~Myke: Yes I can. It was morning, on November 18th.
GetHuman: Did you reach out to Centers for Medicare & Medicaid, and if so, how?
GetHuman: And which of these common Centers for Medicare & Medicaid customer issues best describes the reason you wanted to talk to them?
(Shows ~Myke a list of common Centers for Medicare & Medicaid problems)
~Myke: "None of those really matches why I wanted to call Centers for Medicare & Medicaid that day." was why I was trying to call.
~Myke's review of Centers for Medicare & Medicaid customer service
GetHuman: So how would you sum up your experience for GetHuman's Centers for Medicare & Medicaid customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Myke: I actually got to speak to a human. Unfortunately, it was a Medicare rep and I was seeking information about Medicaid. But I spoke with a human with good customer service practices.
GetHuman: Let's quantify your experience contacting Centers for Medicare & Medicaid. On a scale of 1 to 5, how easy is it go get help on a Centers for Medicare & Medicaid problem?
~Myke: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Myke: I'd give them a five out of five on communication.
GetHuman: And what about Centers for Medicare & Medicaid's ability to quickly and effectively address your problem?
~Myke: For that I would say two out of five.
GetHuman: And finally- any advice for other Centers for Medicare & Medicaid customers?
~Myke: Call them early in the day or late. Don't forget any personal or account information you might need for Centers for Medicare & Medicaid to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Myke taken from his Centers for Medicare & Medicaid customer service problem that occurred on November 18th, 2017.