Centers for Medicare & Medicaid: couldn't hardly understand what the representat...

A Centers for Medicare & Medicaid customer review by GetHuman user ~Lori from November 14th, 2017

Background on ~Lori's case

GetHuman: ~Lori - can you tell our other Centers for Medicare & Medicaid customers when your case took place?
~Lori: Yes I can. It was middle of the night, on November 6th.
GetHuman: Did you reach out to Centers for Medicare & Medicaid, and if so, how?
~Lori: I used the 800-999-1118 number I found for on the GetHuman Centers for Medicare & Medicaid customer phone number page I was on: Centers for Medicare & Medicaid Customer Service Phone Number
GetHuman: And which of these common Centers for Medicare & Medicaid customer issues best describes the reason you wanted to talk to them?
(Shows ~Lori a list of common Centers for Medicare & Medicaid problems)
~Lori: "None of those really matches why I wanted to call Centers for Medicare & Medicaid that day." was why I was trying to call.

~Lori's review of Centers for Medicare & Medicaid customer service

GetHuman: So how would you sum up your experience for GetHuman's Centers for Medicare & Medicaid customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lori: couldn't hardly understand what the representative was saying, ended up giving me another *** number to call because my son's social "wasn't in his system".
GetHuman: Let's quantify your experience contacting Centers for Medicare & Medicaid. On a scale of 1 to 5, how easy is it go get help on a Centers for Medicare & Medicaid problem?
~Lori: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lori: I'd give them a five out of five on communication.
GetHuman: And what about Centers for Medicare & Medicaid's ability to quickly and effectively address your problem?
~Lori: For that I would say five out of five.
GetHuman: And finally- any advice for other Centers for Medicare & Medicaid customers?
~Lori: Call them early in the day or late. Don't forget any personal or account information you might need for Centers for Medicare & Medicaid to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lori taken from his Centers for Medicare & Medicaid customer service problem that occurred on November 6th, 2017.

Centers for Medicare & Medicaid

2.50 of 5 stars | 9 reviews

~Lori's Centers for Medicare & Medicaid Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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