Centurylink Prism TV: My living room tv would not connect to prism th...

A Centurylink Prism TV customer review by GetHuman user ~Happyboy 22 from November 26th, 2017

Background on ~Happyboy 22's case

GetHuman: ~Happyboy 22 - can you tell our other Centurylink Prism TV customers when your case took place?
~Happyboy 22: Sure. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Centurylink Prism TV, and if so, how?
~Happyboy 22: I used a phone number I found on the GetHuman Centurylink Prism TV customer service contact info page: Contact Centurylink Prism TV Customer Service
GetHuman: And which of these common Centurylink Prism TV customer issues best describes the reason you wanted to talk to them?
(Shows ~Happyboy 22 a list of common Centurylink Prism TV problems)
~Happyboy 22: "None of those really matches why I wanted to call Centurylink Prism TV that day." was why I was trying to call.

~Happyboy 22's review of Centurylink Prism TV customer service

GetHuman: So how would you sum up your experience for GetHuman's Centurylink Prism TV customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Happyboy 22: My living room tv would not connect to prism this morning. I called my local service and they told me I would have to call Panasonic which is ridiculous because they were never called when my Prism was installed. At this *** number the only service provided was for phone, internet and video which is not my issue so I got nothing but a robot and no help.
GetHuman: Let's quantify your experience contacting Centurylink Prism TV. On a scale of 1 to 5, how easy is it go get help on a Centurylink Prism TV problem?
~Happyboy 22: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Happyboy 22: I'd give them a five out of five on communication.
GetHuman: And what about Centurylink Prism TV's ability to quickly and effectively address your problem?
~Happyboy 22: For that I would say five out of five.
GetHuman: And finally- any advice for other Centurylink Prism TV customers?
~Happyboy 22: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Centurylink Prism TV to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Happyboy 22 taken from his Centurylink Prism TV customer service problem that occurred on November 22nd, 2017.

Centurylink Prism TV

2.57 of 5 stars | 42 reviews

~Happyboy 22's Centurylink Prism TV Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Centurylink Prism TV, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Centurylink Prism TV in any way.

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