Centurylink Prism TV: i've call almost everyday and every time i've b...
A Centurylink Prism TV customer review by GetHuman user ~Jennifer Johnson from November 25th, 2017
Background on ~Jennifer Johnson's case
GetHuman: ~Jennifer Johnson - can you tell our other Centurylink Prism TV customers when your case took place?
~Jennifer Johnson: Yup. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Centurylink Prism TV, and if so, how?
GetHuman: And which of these common Centurylink Prism TV customer issues best describes the reason you wanted to talk to them?
(Shows ~Jennifer Johnson a list of common Centurylink Prism TV problems)
~Jennifer Johnson: "None of those really matches why I wanted to call Centurylink Prism TV that day." was why I was trying to call.
~Jennifer Johnson's review of Centurylink Prism TV customer service
GetHuman: So how would you sum up your experience for GetHuman's Centurylink Prism TV customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jennifer Johnson: i've call almost everyday and every time i've been put on hold and i wanted to talk about my bill going from **.** to almost ***.** a month. YOU GUYS *****. i will be leaving very soon.
GetHuman: Let's quantify your experience contacting Centurylink Prism TV. On a scale of 1 to 5, how easy is it go get help on a Centurylink Prism TV problem?
~Jennifer Johnson: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jennifer Johnson: I'd give them a five out of five on communication.
GetHuman: And what about Centurylink Prism TV's ability to quickly and effectively address your problem?
~Jennifer Johnson: For that I would say five out of five.
GetHuman: And finally- any advice for other Centurylink Prism TV customers?
~Jennifer Johnson: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Centurylink Prism TV to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jennifer Johnson taken from his Centurylink Prism TV customer service problem that occurred on November 19th, 2017.