Ceridian Dayforce: The company seems to have a telephone firewall...
A Ceridian Dayforce customer review by GetHuman user GetHuman-439453 from November 2nd, 2017
Background on GetHuman-439453's case
GetHuman: GetHuman-439453 - can you tell our other Ceridian Dayforce customers when your case took place?
GetHuman-439453: Yup. It was morning, on October 24th.
GetHuman: Did you reach out to Ceridian Dayforce, and if so, how?
GetHuman: And which of these common Ceridian Dayforce customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-439453 a list of common Ceridian Dayforce problems)
GetHuman-439453: "Renew coverage" was why I was trying to call.
GetHuman-439453's review of Ceridian Dayforce customer service
GetHuman: So how would you sum up your experience for GetHuman's Ceridian Dayforce customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-439453: The company seems to have a telephone firewall and diverts all calls to the Phillipines. I eventually got the "stateside *" and got a helpful person w* good English. *-***-***-****.
GetHuman: Let's quantify your experience contacting Ceridian Dayforce. On a scale of 1 to 5, how easy is it go get help on a Ceridian Dayforce problem?
GetHuman-439453: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-439453: I'd give them a four out of five on communication.
GetHuman: And what about Ceridian Dayforce's ability to quickly and effectively address your problem?
GetHuman-439453: For that I would say three out of five.
GetHuman: And finally- any advice for other Ceridian Dayforce customers?
GetHuman-439453: Call them early in the day or late. Don't forget any personal or account information you might need for Ceridian Dayforce to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-439453 taken from his Ceridian Dayforce customer service problem that occurred on October 24th, 2017.