Ceridian Dayforce: still wound up talking with the philippines on...
A Ceridian Dayforce customer review by GetHuman user ~angie from November 15th, 2017
Background on ~angie's case
GetHuman: ~angie - can you tell our other Ceridian Dayforce customers when your case took place?
~angie: Yes. It was late at night, on November 10th.
GetHuman: Did you reach out to Ceridian Dayforce, and if so, how?
GetHuman: And which of these common Ceridian Dayforce customer issues best describes the reason you wanted to talk to them?
(Shows ~angie a list of common Ceridian Dayforce problems)
~angie: "Get insurance" was why I was trying to call.
~angie's review of Ceridian Dayforce customer service
GetHuman: So how would you sum up your experience for GetHuman's Ceridian Dayforce customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~angie: still wound up talking with the philippines on this phone * - and they are polite but NOT able to communicate effectively (comprehension issues) plus, there's TONS of background noise - and it sounds like there's a constant party going on right behind whoever is on the phone.
GetHuman: Let's quantify your experience contacting Ceridian Dayforce. On a scale of 1 to 5, how easy is it go get help on a Ceridian Dayforce problem?
~angie: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~angie: I'd give them a four out of five on communication.
GetHuman: And what about Ceridian Dayforce's ability to quickly and effectively address your problem?
~angie: For that I would say one out of five.
GetHuman: And finally- any advice for other Ceridian Dayforce customers?
~angie: Call them early in the day or late. Don't forget any personal or account information you might need for Ceridian Dayforce to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~angie taken from his Ceridian Dayforce customer service problem that occurred on November 10th, 2017.