Chadwick's: There should be an option for "NO RESPONSE!" I...
A Chadwick's customer review by GetHuman user ~unhappy_in_mn from November 5th, 2017
Background on ~unhappy_in_mn's case
GetHuman: ~unhappy_in_mn - can you tell our other Chadwick's customers when your case took place?
~unhappy_in_mn: Sure. It was afternoon, on November 1st.
GetHuman: Did you reach out to Chadwick's, and if so, how?
GetHuman: And which of these common Chadwick's customer issues best describes the reason you wanted to talk to them?
(Shows ~unhappy_in_mn a list of common Chadwick's problems)
~unhappy_in_mn: "Overcharge/Strange charge" was why I was trying to call.
~unhappy_in_mn's review of Chadwick's customer service
GetHuman: So how would you sum up your experience for GetHuman's Chadwick's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unhappy_in_mn: There should be an option for "NO RESPONSE!" I have tried and tried to talk to a human being---but only got a busy signal. I have sent numerous emails with their "Contact Us" form, and I have never received a response. All I wanted to know was why they told UPS to transfer my package to the US postal service upon arrival to the city where I live??? WTH? Adding * more days to my delivery! Chadwicks used to be a great company---those days are gone! I won't order anything again!
GetHuman: Let's quantify your experience contacting Chadwick's. On a scale of 1 to 5, how easy is it go get help on a Chadwick's problem?
~unhappy_in_mn: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unhappy_in_mn: I'd give them a two out of five on communication.
GetHuman: And what about Chadwick's's ability to quickly and effectively address your problem?
~unhappy_in_mn: For that I would say one out of five.
GetHuman: And finally- any advice for other Chadwick's customers?
~unhappy_in_mn: Call them early in the day or late. Don't forget any personal or account information you might need for Chadwick's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unhappy_in_mn taken from his Chadwick's customer service problem that occurred on November 1st, 2017.