Chadwick's: ordered a jacket, had to return, waited a long...
A Chadwick's customer review by GetHuman user GetHuman-297284 from November 4th, 2017
Background on GetHuman-297284's case
GetHuman: GetHuman-297284 - can you tell our other Chadwick's customers when your case took place?
GetHuman-297284: Yes. It was middle of the night, on October 28th.
GetHuman: Did you reach out to Chadwick's, and if so, how?
GetHuman: And which of these common Chadwick's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-297284 a list of common Chadwick's problems)
GetHuman-297284: "Track order" was why I was trying to call.
GetHuman-297284's review of Chadwick's customer service
GetHuman: So how would you sum up your experience for GetHuman's Chadwick's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-297284: ordered a jacket, had to return, waited a long time for the money & they charged a return fee, lost money & never got a jacket.*DONT buy from this Company!!
GetHuman: Let's quantify your experience contacting Chadwick's. On a scale of 1 to 5, how easy is it go get help on a Chadwick's problem?
GetHuman-297284: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-297284: I'd give them a one out of five on communication.
GetHuman: And what about Chadwick's's ability to quickly and effectively address your problem?
GetHuman-297284: For that I would say five out of five.
GetHuman: And finally- any advice for other Chadwick's customers?
GetHuman-297284: Call them early in the day or late. Don't forget any personal or account information you might need for Chadwick's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-297284 taken from his Chadwick's customer service problem that occurred on October 28th, 2017.