Chadwicks.com: I sat in the queue for ** minutes, and then was...
A Chadwicks.com customer review by GetHuman user ~thinwaifer from November 11th, 2017
Background on ~thinwaifer's case
GetHuman: ~thinwaifer - can you tell our other Chadwicks.com customers when your case took place?
~thinwaifer: Sure. It was middle of the night, on November 2nd.
GetHuman: Did you reach out to Chadwicks.com, and if so, how?
GetHuman: And which of these common Chadwicks.com customer issues best describes the reason you wanted to talk to them?
(Shows ~thinwaifer a list of common Chadwicks.com problems)
~thinwaifer: "Change order" was why I was trying to call.
~thinwaifer's review of Chadwicks.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Chadwicks.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~thinwaifer: I sat in the queue for ** minutes, and then was disconnected when I was next in the queue! ** minute wait for ** spots in the call queue, when I called back immediately I heard "you are currently caller **"!!! No wonder they're going bankrupt.
GetHuman: Let's quantify your experience contacting Chadwicks.com. On a scale of 1 to 5, how easy is it go get help on a Chadwicks.com problem?
~thinwaifer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~thinwaifer: I'd give them a four out of five on communication.
GetHuman: And what about Chadwicks.com's ability to quickly and effectively address your problem?
~thinwaifer: For that I would say three out of five.
GetHuman: And finally- any advice for other Chadwicks.com customers?
~thinwaifer: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Chadwicks.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~thinwaifer taken from his Chadwicks.com customer service problem that occurred on November 2nd, 2017.