Chadwicks.com: Wrong item sent. Can't get a representative on...
A Chadwicks.com customer review by GetHuman user GetHuman15811 from December 4th, 2017
Background on GetHuman15811's case
GetHuman: GetHuman15811 - can you tell our other Chadwicks.com customers when your case took place?
GetHuman15811: Yes. It was evening, on November 26th.
GetHuman: Did you reach out to Chadwicks.com, and if so, how?
GetHuman: And which of these common Chadwicks.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman15811 a list of common Chadwicks.com problems)
GetHuman15811: "Cancel order" was why I was trying to call.
GetHuman15811's review of Chadwicks.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Chadwicks.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman15811: Wrong item sent. Can't get a representative on the phone
GetHuman: Can you tell the rest of us a bit more from what happened on 11/26/17?
GetHuman15811: Can't get a human on the phone
GetHuman: Let's quantify your experience contacting Chadwicks.com. On a scale of 1 to 5, how easy is it go get help on a Chadwicks.com problem?
GetHuman15811: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman15811: I'd give them a three out of five on communication.
GetHuman: And what about Chadwicks.com's ability to quickly and effectively address your problem?
GetHuman15811: For that I would say two out of five.
GetHuman: And finally- any advice for other Chadwicks.com customers?
GetHuman15811: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Chadwicks.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman15811 taken from his Chadwicks.com customer service problem that occurred on November 26th, 2017.