Chase Credit Cards: My problem was solved immediately, and then the...
A Chase Credit Cards customer review by GetHuman user ~Black Iris from October 29th, 2017
Background on ~Black Iris's case
GetHuman: ~Black Iris - can you tell our other Chase Credit Cards customers when your case took place?
~Black Iris: Yes. It was middle of the night, on October 28th.
GetHuman: Did you reach out to Chase Credit Cards, and if so, how?
GetHuman: And which of these common Chase Credit Cards customer issues best describes the reason you wanted to talk to them?
(Shows ~Black Iris a list of common Chase Credit Cards problems)
~Black Iris: "Question" was why I was trying to call.
~Black Iris's review of Chase Credit Cards customer service
GetHuman: So how would you sum up your experience for GetHuman's Chase Credit Cards customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Black Iris: My problem was solved immediately, and then the fellow gave a pitch for identity protection, which I bought.
GetHuman: Let's quantify your experience contacting Chase Credit Cards. On a scale of 1 to 5, how easy is it go get help on a Chase Credit Cards problem?
~Black Iris: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Black Iris: I'd give them a three out of five on communication.
GetHuman: And what about Chase Credit Cards's ability to quickly and effectively address your problem?
~Black Iris: For that I would say four out of five.
GetHuman: And finally- any advice for other Chase Credit Cards customers?
~Black Iris: Call them early in the day or late. Don't forget any personal or account information you might need for Chase Credit Cards to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Black Iris taken from his Chase Credit Cards customer service problem that occurred on October 28th, 2017.