Chasing-Fireflies.com: HORRIBLE! They need to be shut down! They have...

A Chasing-Fireflies.com customer review by GetHuman user ~beckyjo777 from November 24th, 2017

Background on ~beckyjo777's case

GetHuman: ~beckyjo777 - can you tell our other Chasing-Fireflies.com customers when your case took place?
~beckyjo777: Yes I can. It was late at night, on November 18th.
GetHuman: Did you reach out to Chasing-Fireflies.com, and if so, how?
~beckyjo777: I used the 888-700-9474 number I found for on the GetHuman Chasing-Fireflies.com customer phone number page I was on: Chasing-Fireflies.com Customer Service Phone Number
GetHuman: And which of these common Chasing-Fireflies.com customer issues best describes the reason you wanted to talk to them?
(Shows ~beckyjo777 a list of common Chasing-Fireflies.com problems)
~beckyjo777: "Track order" was why I was trying to call.

~beckyjo777's review of Chasing-Fireflies.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Chasing-Fireflies.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~beckyjo777: HORRIBLE! They need to be shut down! They have broke too many kid's hearts with their inabilty to ship their items! Very bad business! Please don'st make the same mistake I have!
GetHuman: Let's quantify your experience contacting Chasing-Fireflies.com. On a scale of 1 to 5, how easy is it go get help on a Chasing-Fireflies.com problem?
~beckyjo777: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~beckyjo777: I'd give them a one out of five on communication.
GetHuman: And what about Chasing-Fireflies.com's ability to quickly and effectively address your problem?
~beckyjo777: For that I would say two out of five.
GetHuman: And finally- any advice for other Chasing-Fireflies.com customers?
~beckyjo777: Call them early in the day or late. Don't forget any personal or account information you might need for Chasing-Fireflies.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~beckyjo777 taken from his Chasing-Fireflies.com customer service problem that occurred on November 18th, 2017.

Chasing-Fireflies.com

1.00 of 5 stars | 7 reviews

~beckyjo777's Chasing-Fireflies.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Chasing-Fireflies.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Chasing-Fireflies.com in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!