Chasing-Fireflies.com: HORRIBLE! They need to be shut down! They have...
A Chasing-Fireflies.com customer review by GetHuman user ~beckyjo777 from November 24th, 2017
Background on ~beckyjo777's case
GetHuman: ~beckyjo777 - can you tell our other Chasing-Fireflies.com customers when your case took place?
~beckyjo777: Yes I can. It was late at night, on November 18th.
GetHuman: Did you reach out to Chasing-Fireflies.com, and if so, how?
GetHuman: And which of these common Chasing-Fireflies.com customer issues best describes the reason you wanted to talk to them?
(Shows ~beckyjo777 a list of common Chasing-Fireflies.com problems)
~beckyjo777: "Track order" was why I was trying to call.
~beckyjo777's review of Chasing-Fireflies.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Chasing-Fireflies.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~beckyjo777: HORRIBLE! They need to be shut down! They have broke too many kid's hearts with their inabilty to ship their items! Very bad business! Please don'st make the same mistake I have!
GetHuman: Let's quantify your experience contacting Chasing-Fireflies.com. On a scale of 1 to 5, how easy is it go get help on a Chasing-Fireflies.com problem?
~beckyjo777: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~beckyjo777: I'd give them a one out of five on communication.
GetHuman: And what about Chasing-Fireflies.com's ability to quickly and effectively address your problem?
~beckyjo777: For that I would say two out of five.
GetHuman: And finally- any advice for other Chasing-Fireflies.com customers?
~beckyjo777: Call them early in the day or late. Don't forget any personal or account information you might need for Chasing-Fireflies.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~beckyjo777 taken from his Chasing-Fireflies.com customer service problem that occurred on November 18th, 2017.