Checkers: I called in this morning @ *:** AM I was told t...
A Checkers customer review by GetHuman user ~spenceli from November 23rd, 2017
Background on ~spenceli's case
GetHuman: ~spenceli - can you tell our other Checkers customers when your case took place?
~spenceli: Yes I can. It was evening, on November 17th.
GetHuman: Did you reach out to Checkers, and if so, how?
GetHuman: And which of these common Checkers customer issues best describes the reason you wanted to talk to them?
(Shows ~spenceli a list of common Checkers problems)
~spenceli: "Overcharge/Strange charge" was why I was trying to call.
~spenceli's review of Checkers customer service
GetHuman: So how would you sum up your experience for GetHuman's Checkers customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~spenceli: I called in this morning @ *:** AM I was told thar it takes ** to ** hrs . so why haven't i received a call back this has been a horrible experince from the drive thru to corporate
GetHuman: Let's quantify your experience contacting Checkers. On a scale of 1 to 5, how easy is it go get help on a Checkers problem?
~spenceli: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~spenceli: I'd give them a one out of five on communication.
GetHuman: And what about Checkers's ability to quickly and effectively address your problem?
~spenceli: For that I would say four out of five.
GetHuman: And finally- any advice for other Checkers customers?
~spenceli: Call them early in the day or late. Don't forget any personal or account information you might need for Checkers to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~spenceli taken from his Checkers customer service problem that occurred on November 17th, 2017.