Chesapeake Energy: Please make sure ya go to locations near pecos...

A Chesapeake Energy customer review by GetHuman user GetHuman-201035 from November 6th, 2017

Background on GetHuman-201035's case

GetHuman: GetHuman-201035 - can you tell our other Chesapeake Energy customers when your case took place?
GetHuman-201035: Yes I can. It was middle of the night, on November 3rd.
GetHuman: Did you reach out to Chesapeake Energy, and if so, how?
GetHuman-201035: I used the 877-245-1427 number I found for on the GetHuman Chesapeake Energy customer phone number page I was on: Chesapeake Energy Customer Service Phone Number
GetHuman: And which of these common Chesapeake Energy customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-201035 a list of common Chesapeake Energy problems)
GetHuman-201035: "Change appointment" was why I was trying to call.

GetHuman-201035's review of Chesapeake Energy customer service

GetHuman: So how would you sum up your experience for GetHuman's Chesapeake Energy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-201035: Please make sure ya go to locations near pecos tx and drug test * s services employees doing drugs in locations and not working the hours r told to but write down more hours ** hours a day and only work *
GetHuman: Let's quantify your experience contacting Chesapeake Energy. On a scale of 1 to 5, how easy is it go get help on a Chesapeake Energy problem?
GetHuman-201035: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-201035: I'd give them a one out of five on communication.
GetHuman: And what about Chesapeake Energy's ability to quickly and effectively address your problem?
GetHuman-201035: For that I would say one out of five.
GetHuman: And finally- any advice for other Chesapeake Energy customers?
GetHuman-201035: Call them early in the day or late. Don't forget any personal or account information you might need for Chesapeake Energy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-201035 taken from his Chesapeake Energy customer service problem that occurred on November 3rd, 2017.

Chesapeake Energy

1.00 of 5 stars | 10 reviews

GetHuman-201035's Chesapeake Energy Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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